Privacy Statement Natuurmonumenten - English

Purposes of Data Processing

Your personal data will be processed by Natuurmonumenten for the following purposes:

1. Establishing a membership;
2. Establishing a sponsorship and/or accepting and handling other donations;
3. Establishing and executing a volunteer agreement;
4. Executing various agreements, such as lease and rental agreements;
5. Performing marketing activities, such as sending newsletters and conducting SMS campaigns and (market) research, including with our partners;
6. Informing about and contacting you regarding activities of Natuurmonumenten;
7. Protecting our visitors and employees and appropriately safeguarding our properties;
8. Complying with legal obligations.

Information about Data Processing

Natuurmonumenten will inform you about the processing of your data at the time of entering into a membership or agreement or accepting a donation. At that moment, we will also ask for your consent for the processing if we are legally required to do so.

Security of Your Personal Data

Natuurmonumenten ensures appropriate security of your personal data, in line with the applicable legal requirements and in accordance with current technology and standards. Only employees for whom it is necessary have access to your personal data. All employees (including volunteers and externals) have a confidentiality obligation.

Sharing Your Personal Data

Natuurmonumenten uses various suppliers for the processing of personal data, for example, for our office automation, the administration of our supporters, our online staff, volunteer, and member platform, and for communication and marketing activities. There are also various smaller (IT) suppliers. Police data is processed by our Special Enforcement Officers (BOAs) in BRS. For more information, visit www.privacyvragenbrs.nl.

If these suppliers have access to your personal data while performing their services, Natuurmonumenten has entered into a data processing agreement with them that complies with GDPR requirements. Also, if Natuurmonumenten works with a party outside the European Economic Area, we make clear agreements to ensure the safety of your data. In such cases, standard contractual clauses approved by the European Commission are concluded.

Only if Natuurmonumenten is legally obliged to do so, personal data will be provided to regulators, tax authorities, and law enforcement agencies.

Your Rights as a Data Subject

Members, Sponsors, and Other Donors 

You can check with our Customer Service which personal data we have recorded about you and whether the data registered by us is correct. If the data turns out to be incorrect, we will correct it at your request. You can object to the use of your personal data for marketing activities. You can make your objection known to our Customer Service and you will no longer be contacted by Natuurmonumenten for marketing purposes. If you terminate your membership, donations, or sponsorships, we will keep your data for 2 years after the termination date, except for data subject to a longer tax retention obligation. If you want your data to be deleted immediately, you can notify our Customer Service. All your requests to our Customer Service will usually be handled immediately, but always within 4 weeks. We will ask you to identify yourself.

Minors 

For entering into an OERRR membership, the explicit consent of a parent or guardian is required. Minor members of OERRR are not contacted for marketing activities. The OERRR website is created under the responsibility of Natuurmonumenten. This site can be used without providing personal data.

Volunteers

When entering into a volunteer agreement, you give Natuurmonumenten permission to include and process your personal data in a volunteer database. This is separate from the Natuurmonumenten membership. We use your personal data to provide you with information and to track national trends and developments in volunteer work. Some basic data is passed on to the insurance company for the collective Accident and Liability insurance for volunteers. You can check with your volunteer coordinator which personal data we have recorded about you and whether the registered data is correct. If the data turns out to be incorrect, your volunteer coordinator will correct it at your request. After termination of the volunteer agreement, your personal data will be kept for a maximum of 15 months for statistical and insurance purposes. After that, your personal data will be deleted, except for data subject to a longer tax retention obligation.

Participants in Campaigns 

When you participate in a campaign, when you order a free publication or download, and/or when you request information about one of the products, services, or activities of Natuurmonumenten, you provide personal data to Natuurmonumenten. This data can be used for marketing purposes, for example, to further inform you about products, services, or activities, to invite you to participate in research, or to ask you to further support us. If you have no other relationship with Natuurmonumenten (e.g., a membership), your data will be deleted after 1 year. You can object to the use of your personal data for marketing activities. You can make your objection known to our Customer Service and you will no longer be contacted by Natuurmonumenten for marketing purposes. If you are still contacted after this opt-out, your data had already been provided to our call center at the time of unsubscribing.

Cookies and Pixels 

We want you to enjoy reading our newsletters. Therefore, we strive to send you only information that is relevant to you. The newsletters contain a pixel that allows us to measure whether and when you open our newsletters and what content you click on (and when). We use this data to reduce or avoid sending irrelevant newsletters; we may contact you by email to ask if you still wish to receive the newsletter. We also use this data for statistical purposes. You can read all about our cookies at www.natuurmonumenten.nl/cookies.

Camera Surveillance 

We value the safety of our visitors and employees and want to appropriately safeguard our properties. Visiting our sites and buildings is safe, but sometimes unsafe situations arise or situations can be perceived as unsafe; therefore, we use camera surveillance on our sites and in our buildings. The camera surveillance is overt and indicated by images on stickers. Only authorized persons have access to the footage. The footage is kept for 28 days and then deleted if no incident has occurred. If there is an incident, the footage will be kept until the incident is fully resolved. We may provide the footage to law enforcement agencies, such as the police, for the purpose of detecting and preventing criminal offenses.

Changes to Privacy Statement

The text of this privacy statement can be changed by Natuurmonumenten at any time without prior notice. Changes take effect from the moment they are published on this website.

Contact

For questions about processing, access, correction, data portability, and deletion of your personal data, you can contact our Customer Service. Volunteers can contact their volunteer coordinator. For other questions and complaints, you can contact the general contact address of Natuurmonumenten or email our Privacy Officer at [email protected]. If you are not satisfied with how Natuurmonumenten handles your privacy, you can contact the Dutch Data Protection Authority (AP). This can be done via the AP's website.

Note: In case of differences between this English and Dutch version of the Privacy Statement, the Dutch version is leading. The Dutch version of the Privacy Statement can be found at natuurmonumenten.nl/uw-privacy.